Privacy Policy

1. Who we are

BKO Agency Ltd (“we”, “our”, “us”) is a digital marketing agency based in London, UK. We operate the website bkoagency.com. If you have any questions about this policy, contact us at hello@bkoagency.com.

2. What data we collect

We collect the following personal data when you use our website:

• Name and email address — when you fill in our contact form or download a free resource
• Company name — optionally provided via our contact form
• Message content — when you send us a message via our contact form
• IP address and browser information — collected automatically when you submit a form, used for spam prevention

3. How we use your data

We use the data we collect to:

• Respond to your enquiries and provide our services
• Send you resources you have requested (e.g. free guides)
• Communicate with you about your project or campaign
• Improve our website and marketing

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-party services

We use the following trusted third-party services to operate our website:

• Supabase — secure database storage for form submissions
• Resend — email delivery service
• Calendly — online booking for discovery calls
• Vercel — website hosting and deployment

Each of these services has their own privacy policy and data handling practices.

5. Data retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. If you would like your data deleted, please contact us at hello@bkoagency.com and we will action your request within 30 days.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Lodge a complaint with the ICO (ico.org.uk)

7. Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies. The Calendly booking widget may set its own cookies when you interact with it.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

9. Contact

For any privacy-related questions or requests, please email us at hello@bkoagency.com.