Terms of Service

1. About us

BKO Agency Ltd (“we”, “our”, “us”) is a digital marketing agency based in London, UK. By accessing our website or engaging our services, you agree to these Terms of Service. If you have questions, contact us at hello@bkoagency.com.

2. Our services

BKO Agency Ltd provides digital marketing services including but not limited to:

• Web design and development
• Social media management
• Paid advertising (Meta, Google, TikTok)
• Organic marketing and content strategy
• Search engine optimisation (SEO)
• AI automation systems

The specific scope, deliverables, timelines, and fees for any engagement will be agreed in writing before work commences.

3. Use of this website

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Submit false or misleading information via our forms
• Attempt to gain unauthorised access to any part of our systems
• Copy, reproduce, or redistribute our website content without permission

4. Intellectual property

All content on this website — including text, design, graphics, and code — is the property of BKO Agency Ltd and is protected by UK and international copyright law. You may not reproduce or use any content without our express written permission.

Work created for clients remains the property of BKO Agency Ltd until payment is received in full, at which point ownership transfers to the client as agreed in the project contract.

5. Limitation of liability

BKO Agency Ltd provides services in good faith and with professional care. However, we do not guarantee specific results from marketing campaigns, as performance depends on many factors outside our control including market conditions, platform algorithm changes, and client-side variables.

To the maximum extent permitted by law, BKO Agency Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

6. Payment terms

Payment terms will be specified in your individual service agreement or proposal. Failure to make payment on time may result in work being paused until the account is brought up to date.

7. Termination

Either party may terminate a service agreement by providing written notice as specified in the relevant contract. Any work completed up to the point of termination will be invoiced and payable by the client.

8. Governing law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to these terms

We may update these Terms of Service from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

10. Contact

For any questions regarding these terms, please contact us at hello@bkoagency.com.